How long are my job results available for?
To provide a balance between availability, data quality and data security the results of Online jobs that have been processed but not purchased are available on the system for 7 days. During this period, you can buy your job and download the results.
To provide the most accurate results possible, after 7 days the results of the job are deleted but the input file is retained in your account. This enables you to reprocess the job easily and benefit from any changes to our datasets that may have occurred during the 7-day period. After 30 days, if you have not purchased the job, the input file will be deleted. The job will still exist on your account, retaining your original settings but a new input file will need to be uploaded to run the job.
If you have purchased a job both the input file and the results file will remain on your account for 30 days from the date that the job was last ran. You can retrieve the results easily by clicking the Collect icon, which will be next to your job during this period.
After 30 days from when the job was last ran, both files will be deleted so it is important that you download your results during this period. The Collect icon will not be displayed against jobs after 30 days. Please be aware that for data security reasons there are no exceptions, so please manage the data in your account according to the above time frames.