What is SYNC
Sagacity Transfer Portal (SYNC) has been built to provide you with a secure method of sharing sensitive content with us. It provides a simple and easy-to-use HTTPS web interface with the capability to upload and download data securely using SFTP and FTPS.
Security
Security is paramount at Sagacity, with multiple security precautions in place for the safe transfer and storage of your data;
- All data transferred is encrypted in transit and rest.
- Users of the platform are assigned one or more private “storage locations” based on requirements.
- The service is independently tested on an annual basis.
- Each storage location is secured and dedicated to an individual client, with access restricted to only registered users.
- Two-factor authentication is available for all transfer methods, where a one-time code is generated from a registered authentication device (MS Authenticator, Google Auth, Password Managers). This is required when a user signs in for the first time on a new device, where a new browser is used and as part of randomised security checking.
- Automatic IP backlisting is in place to help protect against DoS (Denial of Service) and brute-force password guessing.
- Logging on all actions.
- Real-time alerting.
- Managed and supported by Sagacity employees in our AWS infrastructure.
The Getting Started
Before using SYNC, you will need an account created for you which can be done by submitting a request to either your Account Manager or Sales Representative, and will require a valid email address.
Data Retention
By default, data will removed from the platform after 14 days unless otherwise agreed with your account manager.
Password Policy
Passwords must be at least 12 characters and include at least one upper + one Lower + one number + one special character.