How to access SYNC using SFTP / FTPS
The below two options will require the use of an FTP client, in the examples below we use the popular free FileZilla client. If you are new to connecting via ftp we suggest you try FileZilla and are able to assist with setup if required.
SFTP
Server/Host: sync.sagacitysolutions.co.uk
Port: 22
1. Start FileZilla and open "Site Manager"
2. Select "New Site"
3. In the right-hand window fill in the required information.
Protocol = SFTP
Host = sync.sagacitysolutions.co.uk
Port = 22
Login Type = Normal
User = Your Username
Password = Your Password
Once completed select "Connect".
4. The first time you log in you will be asked to accept our server's host key, with an option to bypass this pop-up in future by ticking the box to "Always trust" and selecting "OK".
4. You should now receive the successful message in the status window and an empty Home directory if this is your first login.
Upload / Download a file
1. Find the file you want to upload and drag it from the local site (left-hand side) to the Remote site (right-hand side)
2. Once uploaded you should see it in your SYNC home folder on the Remote site side.
3. To download a file select the file you want to download, drag it from the Remote site (right hand side) to the local site (left hand side)
4. Once downloaded you should see it in your local machine folder on the Local site side.
FTPS (FTP-SSL)
Due to the variable options with FTPS please only try FTPS if you are unable to connect via SFTP.
1.Start FileZilla and open "Site Manager"
2. Select "New Site"
Protocol = FTP
Host = sync.sagacitysolutions.co.uk
Encryption = Use explicit FTP over TLS if available
Port = 21
Login Type = Normal
User = Your Username
Password = Your Password
Once completed select "Connect".
3. The first time you log in you will be asked to accept our server's certificate with an option to bypass this pop-up in future by ticking the box to "Trust" options and selecting "OK"
4. Follow the rest of the guide above on how to upload / download.