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How long are my job results available for?
To provide a balance between availability, data quality and data security the results of Online jobs
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Opening Online Results Files
All results files created by Online are encrypted in a password protected AES256 .zip file. The pass
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Resetting your Online Password & PIN
If you forget your password it can easily be reset by using the 'forgot my password' functionality,
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Online output file layout is broken
Results from Online are created based on your input and output criteria, if these are not configured
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Joint name matching
Online will match records to suppression products that have been supplied with a joint name. If your
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Header missing from output file
Online will automatically determine if your input file includes a header record, and then check that
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Can't interact with a job or a job has missing fields - Online Supported Browsers
Online is compatible with the following browsers:
Google Chrome
Microsoft Edge
Mozilla Fir
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Online Job Stats - A Guide To Your Job Results
When a Online job finishes processing, an automated email containing an overview of results is sent